| Publisher | NaviSite | ||
|---|---|---|---|
| Format | Date added | 01 Mar 2006 | |
| Topics | Strategic Planning, Service Level Management, Sales - Marketing, Outsourcing, Knowledge and Data Management, Customer Support Services, MSP, Database Management | ||
| Downloads | 76 | ||
This paper explores the business case and implementation considerations for Content Management Systems (CMS), including the key components of CMS and ongoing management. The paper discusses the features of a CMS, the associated benefits, and how CMS can support Ecommerce capabilities. Finally, the paper outlines NaviSite's CMS methodology and a case study from the U.S. Department of State.
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