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Management Toolkit

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Free 15-Day Trial Download of SupportDesk: PC remote control support software. Control remote computers in about 10 seconds, even through corporate firewalls.

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21 out of 50 users found this white paper useful


Publisher Network Streaming
Publisher Registration N/A
Topics IT Reliability, SLA, Help Desk, Customer Support Services Date added 01 Jan 2007
Downloads 199 Format 747.0KB Software

NetworkStreaming's SupportDesk enables a support technician to connect on-demand to any PC anywhere in the world in about 10 seconds, empowering support professionals for maximum efficiency. Through this instant, secure connection, your support team can gain full mouse and keyboard control of remote clients' computers. By cutting down on the time and expense of on-site computer repair, SupportDesk reduces your cost of ownership and escalates employee productivity while increasing customer satisfaction. SupportDesk uses Symantec-audited security architecture and is deployed via the Support Appliance.

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21 out of 50 users found this white paper useful


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