Physicians Mutual, headquartered in Omaha, Nebraska, is one of the 20th century's great success stories, and the company is determined to continue its success moving forward. That's why, at the dawn of the current century, Physicians Mutual launched a major business transformation initiative to develop a customer-focused business model and re-engineer its business processes accordingly. StorageTek was brought in to help the company evaluate its data environment, provide tools to support a service management model, and develop a plan for tracking and managing information in the face of ever-increasing data demand and volumes.
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