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Adopting Quality Management for Business Success

PublisherSoftware Spectrum
Format PDFDate added18 Mar 2009
Topics Methodology, Service Level Management, Business Intelligence - Data Warehousing, Strategic Planning, Services, Knowledge and Data Management, Resources Mgmt., Data Mining - Analysis
Downloads52

Many organizations are taking advantage of Quality Management methodologies (such as Six Sigma®) to improve productivity, efficiency, and customer satisfaction. These methodologies require employees to perform set tasks and adhere to structured processes, involving changes to work habits that can sometimes be disruptive to organizations. Familiar, integrated IT tools can streamline Quality Management tasks and reduce user resistance, enabling organizations to get the maximum benefit from Quality Management techniques at lower risk. Microsoft delivers an integrated portfolio of offerings to address the challenges of Quality Management with the benefits of familiarity, ease of integration, and flexibility.

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