Few IT organizations have expertise integrating IT after mergers and acquisitions (M&A) activity, yet business success is dependent upon IT's successful integration. Without a well-thought-out and effectively managed plan, IT risks an incomplete integration, business frustration with its capability, loss of critical staff, higher costs, and an unnecessarily complex environment. Successful IT integration starts before the merger or acquisition, with CIO involvement in due diligence and with assessing IT's own capabilities. Due diligence must be used to develop an integration strategy, plan, and team that will give the CIO confidence. CIOs with M&A experience identify key decisions around which applications, infrastructure, and IT processes can go forward and key actions to create the new IT organization after the merger or acquisition.
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