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Management Toolkit

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Healthcare Supplier Leverages mySAP Customer Relationship Management to Launch Customer-Friendly Web Site and Empower Sales Reps

PublisherSAP
Format PDFDate added05 Jan 2006
Topics Sales - Marketing, Customer Support Services
Downloads25

Medline, founded in 1966, is America's largest privately held national manufacturer and distributor of healthcare supplies and services. To provide its field sales reps with rapid access to customer, product, and sales information, the company implemented the mySAP Customer Relationship Management (mySAP CRM) solution in 2003 and integrated it with the company's existing SAP R/3 software (SAP R/3 functionality is now found in the mySAP ERP solution).

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