Located at the northern tip of the Las Vegas Valley, North Las Vegas is one of Nevada’s (and the United States’) fastest growing cities. In late 2004, the City of North Las Vegas was faced with a leased Nortel telephone system and a lease that was about to expire in the next year.
The City’s network operations department put a lot of weight on what its end users thought about each solution, before making its final decision. The ShoreTel system was installed for a day during the review cycle and network operations heard a lot of applause for its features from employees. Upon review of the costs and manageability of the solution, the end users got what they wanted and ShoreTel was chosen as the City’s new phone system vendor.
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