The software development industry is still very much in its infancy and is searching for better ways to conduct such projects. A number of methodologies such as PRINCE2 (UK) or the Rational Unified Process (US) are being promoted. Certainly any methodology is better than no methodology but I suspect that part of the problem is that such projects are being judged, and managed according to the old construction project management paradigm. Whereas a client can visualize a building or a road, it is much more difficult to visualize a software "system" when what you see and feel is simply the user interface.
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