| Publisher | BMC Software | ||
|---|---|---|---|
| Format | Date added | 11 Sep 2009 | |
| Topics | Resources Mgmt., Infrastructure Management, Database Management | ||
| Downloads | 50 | ||
Toyota Motorsport, Toyota's European-based motorsport center, is one of only 10 competing at the pinnacle of world motor racing - the Formula 1 World Championship. Their challenge was to align the IT infrastructure to the business objectives of the organization, promote proactive management and optimize IT resources and services to enhance planning and increase operational efficiency. Having evaluated different solutions in the marketplace, Toyota Motorsport approached BMC Software for help. The Toyota Motorsport vision for BSM is focused around the implementation of the BMC Software BMC Atrium Configuration Management Database (CMDB) and the BMC solutions that leverage the BMC Atrium CMDB.
Did you find this white paper useful?
26 out of 50 users found this white paper useful
Related white papers
The Journey Along an Information-Led Transformation
A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable...
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
ITIL - Service Approach for Siemens Enterprise Communications
The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how...
Amerifit Brands Facilitates Business Growth With Automated Manufacturing Resource Planning Solution
Amerifit Brands, Inc. wanted to replace the company's outdated order and inventory systems with a scalable, comprehensive Manufacturing Resource Planning (MRP) system to enable accelerated company growth and increase data...
