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Management Toolkit

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Delivering Online Training to Cut Costs and Improve Support

PublisherCitrix Online
Format WebcastDate added09 Feb 2005
Topics Training, HR, Cost Control - Risk Mgmt., Customer Support Services, IT HR - Staffing - Training, Sales - Marketing
Downloads583

How do organizations cut costs while providing frequent assistance and updates to employees and customers? Many use Web conferencing or e-learning technology for its immediate cost savings and measurable results. However, traditional products impose complicated pricing models that prevent companies from realizing the true potential of online training. Plus, these products are difficult to use and sometimes unbearably slow. Citrix® GoToMeeting™ Corporate is the next generation of Web conferencing, allowing organizations to provide the customer acquisition, satisfaction and retention results needed to remain competitive.

At this 30-minute Webinar you will:

  • Discover how effective online training can create dedicated employees and customers, reduce operational costs and provide additional revenue.
  • See why Columbia Ultimate switched to GoToMeeting ... and how its many trainers "immediately liked GoToMeeting better than what they had used before."
Speakers:
Mark Hill, Field Technology Services, The Hartford Financial Services Group, Inc.
Matt Reid, Director, Product Marketing, Citrix Online

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