Avaya Global Services R&D has accepted the challenge and has responded with the development of the Secure Services Delivery Platform (SSDP) and the Secure Services Gateway (SSG). This new service delivery platform will enhance the Avaya infrastructure to provide an even higher level of security than in the past. The SSG extends the functions of SSDP to the customer premise and provides alarm concentration and encrypted alarm delivery to Avaya, while eliminating the need for modems for alarm receipt and resolution. This paper provides an introduction to the new Avaya SSDP, and a roadmap to the direction that Avaya is taking in secure access and control for service delivery in a converged communications environment.
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