| Publisher | Avaya | ||
|---|---|---|---|
| Format | 463.6KB PDF | Date added | 01 May 2005 |
| Topics | Service-Oriented Architecture | ||
| Downloads | 18 | ||
Standards such as VoiceXML have helped business and IT managers leverage existing web and IP investments in the delivery of new and differentiated services. VoiceXML powers a variety of mission-critical and business-critical applications from customer care, directory assistance, telematics and unified messaging. This paper will outline Avaya's view on VoiceXML and how it plays a lead role in the emerging trend of more open, intelligent communications solutions.
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