| Publisher | Avaya | ||
|---|---|---|---|
| Format | 479.8KB PDF | Date added | 01 Aug 2005 |
| Topics | Telephony Systems - PBX, VoIP - IP Telephony, Mobile - Wireless Communications | ||
| Downloads | 35 | ||
The fast paced world of business communication has been rapidly adopting the technologies of cellular service and IP Telephony as both have proven to increase employee productivity and increase business revenues. The need to integrate these applications into a seamless communications environment has emerged as a management priority. This paper explores the challenges/problems stemming from the independent tracks of cellular mobility and IP Telephony and how Avaya and Nokia have joined together to bring to the market a solution that leverages the capabilities of both worlds in an integrated manner and bridges the gap between Wireless and Enterprise IP Telephony.
Did you find this white paper useful?
26 out of 50 users found this white paper useful
Related white papers
Is Now the Time to Migrate to IP Telephony? Re-evaluating the Risks and Rewards
If your business finds itself with one or more aging digital PBXs, you are facing the challenge of deciding when a migration to a new telephony environment makes sense for...
Ronco Communications Overhauls Voice and Data Networks for SUNY Cortland
State University of New York (SUNY) Cortland, located near Syracuse with 7800 students and more than 1000 faculty and staff, found itself in a situation familiar to many educational institutions....
Cellular Fixed Wireless Helps Deliver Mercy to Poorest Nations
Mercy Ships is a nonprofit organization operating medical relief ships that travel to the poorest countries of the world to perform services such as surgery, dental care, community health care...
Improving Communication With Customers Via One-Number and CTI Applications
A financial institution with a mobile sales team and a support team wishes to invest in a unified messaging system. The company communicates with its customers essentially by telephone or...
At Bay Creek Resort, the Finer Things in Life Are Just a Phone Call Away
Bay Creek Resort features a world-class marina, a beach club, a yacht club, a 50,000-square-foot clubhouse, an inn, and a spa. The challenge was to design a solution and adding...
Plant Equipment's VESTA Bring Integrated Telephony to the Emergency Call Center
VESTA from Plan Equipment, Inc. (PEI) is the public and private safety industry's most proven computer telephony integration (CTI) solution for e911. When integrated to a Nortel Meridian 1, VESTA...
A Winning Interaction Centres Solution From Nortel Networks and BT
When it comes to telephone betting, William Hill is streets ahead of the field. William Hill needed to run a call centre to cope with the tremendous peaks and troughs...
