| Publisher | Lexmark International | ||
|---|---|---|---|
| Format | Date added | 01 Dec 2005 | |
| Topics | |||
| Downloads | 5 | ||
As one of the nation's top furniture retailers, this company trucks more than 2,000 rooms a day from its enormous distribution centers, and delivers to homes in 48 states. The retailer was bogged down by paperwork. All hardcopy documents were scanned and stored electronically by third party document imaging companies so that all documentation could be available on-line. Utilizing the third party company was not only costly, but the procedure sometimes took three months to execute based on the backlog of applications waiting to be scanned. The Lexmark solution centers on creating an electronic version of the documents that customers fill out in order to purchase furniture on credit.
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