WebLogic Portal provides a powerful set of tools and services you can use to enhance user interactions with your portals. You can even record the paths users take through your portals to help gauge the effectiveness or your portal, its design, or your process flows, giving you valuable information that you can use in many ways, such as validating your strategies or making improvements and forecasts. These tools and services are collectively called "Interaction Management." This paper describes the fundamental concepts and pieces of Interaction Management, shows the relationships among many of those pieces, and provides guidance on choosing and building the functionality you want.
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