| Publisher | Cisco Systems | ||
|---|---|---|---|
| Format | HTML | Date added | 22 Nov 2005 |
| Topics | VoIP - IP Telephony, Infrastructure Management | ||
| Downloads | 131 | ||
Publix Employees Federal Credit Union (PEFCU) serves the financial needs of the 12,000-plus associates of Publix Super Markets, Inc. and their family members. PEFCU's main office is located in Lakeland, Florida, and there are four full-service branch offices located in Florida and one in Georgia. The credit union looked to Cisco partner Coleman Technologies, Inc. (CTI) to overhaul its communications systems, including the phones on employees' desks, its call center infrastructure, and its credit card-approval system, while ensuring the tight network security that financial institutions require.
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