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IT Discovery -- Enables IT Service Management

PublisherBMC Software
Format PDFDate added01 Aug 2005
Topics IT Reliability, Infrastructure Management, Knowledge and Data Management, SLA, Directory Services, ITIL, Service Level Management
Downloads29

Learn how BMC helps you discover and manage all the assets in your IT environment so you can provide better overall IT service. BMC enables IT administrators to gather detailed configuration information on selected components, and map the relationships between the components that comprise critical enterprise applications. As a result, you can reduce the time and costs associated with managing incidents and resolving problems by ensuring you always have up-to-date details on existing configuration data.

Find out more in this August 2005 Enterprise Management Associates report, “IT Discovery - Enables IT Service Management,” compliments of BMC. Get it now.

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