| Publisher | SAS Institute | ||
|---|---|---|---|
| Format | 437.8KB PDF | Date added | 01 Sep 2004 |
| Topics | Cost Control - Risk Mgmt., Planning and Services | ||
| Downloads | 44 | ||
The traditional "overhead functions" of a business, once widely criticized by internal customers, are becoming today's shared services organizations. The initial consolidation of functions into a single service provider may have been designed simply to remove redundancies and save costs. However, a pleasant, unexpected consequence of shared services can be substantially improved levels of customer service. In order to transform overhead functions into more than merely cost-effective internal suppliers, fact-based information is required. The fact-based information provided by activity-based cost management (ABC/M) enables shared service providers to perform like their counterparts in the external market.
Did you find this white paper useful?
23 out of 46 users found this white paper useful
Related white papers
The Benefits of Intel® Centrino® with vPro™ Technology in the Enterprise
PCs are essential in today's enterprises, yet managing a PC fleet can consume a significant portion of IT's time and budget. Finding ways to keep employees productive with powerful notebook...
IDC Executive Brief: The Rising Concerns Over Endpoint Security
Today's IT environment is increasingly vulnerable to threats and attacks, both from within and without. The most vulnerable node in the enterprise network is the endpoint. This IDC executive brief...
Identity and Security Management and Strong Information Technology Goverance
A total identity and access management (IAM) – driven goverance, risk and compliance (GRC) solution should ensure foolproof and accurate measurements of policies and practises across the enterprise. This IDC...
Secure Desktop On-Demand Webcast
The desktop or endpoint is one of the most vulnerable parts of your environment. Threats are everywhere. You have users who love to experiment with device settings (only to wonder...
Business Analytics and Optimization for the Intelligent Enterprise
Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information....
Strategic Secret Weapon for Tightening Business & IT Alignment: Modeling!
Achieving alignment between an organization's core goals and the IT infrastructure that supports an enterprise's strategic direction is an ongoing challenge. Learn how aligning business processes with data from information...
Three Rivers Pharmaceuticals Saves 50 Percent of Its IT Budget With Oracle E-Business Suite On Demand
Three Rivers Pharmaceuticals (3RP) is a privately owned pharmaceutical company that develops and markets generic prescription drugs. While still in its start-up phase, the company decided it wanted a technology...
