The implications for firms in the retail financial services sector are huge. Such firms are already struggling to keep up with existing regulations, and the forthcoming changes could stretch the resources of some firms to breaking-point. For many companies, the burden of compliance is a serious threat to profitability. Compliance has to be addressed and should be seen as an opportunity for firms to improve their understanding of their clients' needs and streamline their business processes. Technology solutions which combine EDRM, workflow and collaborative working can provide them with the tools they need to achieve this.
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