The primary goal of expert systems in network management tools is to identify problems much more
rapidly and with greater precision. Such systems bring a wealth of knowledge based on decades of
professional troubleshooting experience to network support personnel at all levels, from the
technician to the engineer, providing significant ROI by dramatically lowering the "find-to-fix" time.
The WildPackets "X" products (Omni DNX distributed engine, OmniPeek, OmniPeek Voice, EtherPeek NX, AiroPeek NX, EtherPeek VX, AiroPeek VX ) incorporate advanced knowledge-based technology designed with relevant problem-detection heuristics, expert host mapping, and sophisticated diagnostic capabilities, presented with an award-winning, easy-to-use interface. This White Paper discusses these features and capabilities in more detail and presents real world case studies of these expert diagnostic tools in action.
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