| Publisher | Nortel Networks | ||
|---|---|---|---|
| Format | Date added | 11 Oct 2008 | |
| Topics | Database Management, Infrastructure Management | ||
| Downloads | 8 | ||
In today's global economy, call centres are becoming an essential element of customer service for many organisations. Dublin-based telecommunications specialist Conduit plc provides fully managed call centre services for directory enquiries, built on Nortel Networks technologies. But the information Conduit offers extends far beyond phone numbers. The Nortel Networks Directory One database system that Conduit uses is able to search a mighty 35 million listings in under 100 milliseconds.
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