| Publisher | Nortel Networks | ||
|---|---|---|---|
| Format | Webcast | Date added | 06 Oct 2008 |
| Topics | Customer Support Services | ||
| Downloads | 4 | ||
This webcast helps one learn from experts how innovative businesses already use speech self-service to significantly enhance service and boost employee productivity. It helps to identify how to add speech solutions to your customer contact approach so you can offer the most convenient, friendly and fast service possible. It helps understand how advanced standards-based speech capabilities mean your business can provide extraordinary self-service that isn't possible with touch-tone input and opens new doorways to your business.
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