| Publisher | BMC Software | ||
|---|---|---|---|
| Format | Date added | 12 Oct 2008 | |
| Topics | Service Level Management | ||
| Downloads | 75 | ||
ADP Securities Industry Software (ADP/SIS) provides information technology (IT) services to regional securities brokerage firms located across the United States. ADP/SIS is proving its level of commitment to continuous improvement and quality by implementing the IT Service Capability Maturity Model (IT Service CMM) and achieving ISO 9001 certification. To facilitate these efforts, ADP/SIS is leveraging the power of Remedy's Action Request System (AR System), Remedy Help Desk, Remedy Change Management, and Remedy Link for Microsoft Project.
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