With more than 1,500 branches and counting, the Providence, Rhode Island financial services company has thrived precisely because of its commitment to face-to-face customer relationships. Citizen Bank's old branch computing infrastructure, an earlier generation green screen mainframe, was ripe for replacement. Deployed over a thin-client network, Citizens Bank's new system offers a wealth of new capabilities. Oracle database cluster technology forms the heart of Citizens' branch-banking system, keeping the applications and underlying database running around the clock and providing protection against machine failures.
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