Established in 1994, BOSUN Tools Corporation is taking advantage of the versatility of diamonds. The China-based company manufactures and sells blades, grinding tools, and drill bits embedded with small diamond particles. With an annual revenue of US$18 million in 2003 and business expanding every month, BOSUN realized it needed to address workflow, production, and financial management issues. Early in 2002, BOSUN engaged Oracle Certified Partner Besthelp Consulting Company Limited to design and implement an enterprise resource planning (ERP) system based on Oracle E-Business Suite. The ERP system streamlined production and distribution workflows, optimized resource usage, and enabled BOSUN to closely track business processes.
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