Telephony is vital to every organization, but for large enterprises like Accra Pac Group, with Fortune 500 clients like General Motors and others, it can make the difference between retaining and losing millions of dollars in revenue. Accra Pac incurred substantial long-distance charges for calls among its six sites, which drove up its costs. Additionally, the legacy systems impeded productivity. Employees meet daily to coordinate their manufacturing operations, but the systems lacked voice conferencing capabilities. Consequently, workers needed to convene in conference rooms rather than by phone from the convenience of their desks. Together, 3Com telephony and data systems constitute a secure, converged network that satisfied all of APG's communications needs.
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