| Publisher | Ryder Systems | ||
|---|---|---|---|
| Format | 138.1KB PDF | Date added | 21 Apr 2005 |
| Topics | Telecom Services, Mobile - Wireless Communications, Sales - Marketing | ||
| Downloads | 117 | ||
Rivalry between telcos to win the more profitable business accounts of small-medium enterprises (SMEs) and corporate companies, has generated business customers that have little loyalty to their existing telecommunications supplier and who will easily switch allegiance if a better deal or improved service options become available from an alternative supplier. The future performance of telcos will depend on their ability to respond to these market challenges and differentiate themselves with new services to keep their customer base satisfied and to attract new business. This white paper examines how bill management solutions can be utilised to increase profitability from existing customers and improve customer retention levels.
Did you find this white paper useful?
25 out of 50 users found this white paper useful
Related white papers
5 Sources of Value Through a Telecom Expense Management Initiative
This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research discusses best practices when implementing...
Building Reliable IP Telephony Systems
Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically, optimal architecture and design...
IP Telephony from A to Z
Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...
Is your network ready for IP Telephony?
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...
The Business Benefits of Secure Remote Access
Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from SonicWALL, Inc., as they help you make the right call on telecommuting.
10 Steps to Control Wireless Costs Through Consumption Management
In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that can make the organization more...
Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost
Telecommunications expenses are among the largest cost items on corporate income statements. According to leading industry analysts, many companies can lower their telecommunications costs by 15% or more without damaging...
