| Publisher | Hewlett Packard | ||
|---|---|---|---|
| Format | Date added | 28 Jun 2005 | |
| Topics | Infrastructure Management | ||
| Downloads | 54 | ||
Capita Insurance Services is part of The Capita Group Plc, the UK's number one business process outsourcer. Their challenge was to increase claims processing efficiency through automation and reduction of manual processes, integrate systems and data to obtain a single view of customer information, improve business processes to meet stringent SLAs and enable business growth, reduce IT costs and simplify the IT infrastructure by moving to a single claims processing system. The solution was to use Itanium 2-based HP Integrity rx2620-2 and rx4640-8 Servers, HP-UX 11i v2 operating system, HP Storage Area Network (SAN) with HP Enterprise Virtual Array 5000 and HP Data Protector, Oracle9i SAP for Insurance, mySAP Supply Chain Management (mySAP SCM), SAP Business Information Warehouse (SAP BW) and mySAP Customer Relationship Management (mySAP CRM).
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