| Publisher | Yale University Press | ||
|---|---|---|---|
| Format | 157.0KB PDF | Date added | 23 Apr 2001 |
| Topics | Human Capital Management, Resources Mgmt. | ||
| Downloads | 75 | ||
This paper analyses the link between educational qualification structure and information technology (IT) in the service production process. The analysis is based on 1996 cross-sectional data for approximately 1,000 West German firms. The empirical evidence indicates that IT capital and high-skilled labor are complements in the production process: firms with higher IT investment output ratios employ a larger fraction of high-skilled workers at the expense of unskilled workers. To a lesser extent, the positive IT effect carries through for workers with vocational degrees including masters and technicians.
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