Federal agencies are faced with the need to invest resources wisely to ensure that their employees possess the information, skills, and competencies required to carry out their work successfully. The examples provided in this paper may help to address this need by describing some of the experiences and lessons learned that other agencies might find applicable or adaptable to their unique situations. This information is intended to both provide a realistic perspective on how agencies have approached designing their training and development programs to date as well as to take a more detailed look at some of the concepts explored in the GAO's recently issued assessment guide focused on strategic training and development efforts in the federal government.
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