Faced with increasing demands for continuous site improvements, one of the largest U.S. airlines recognized that it was rapidly outgrowing the capabilities of a site driven by static Web pages. This airline looked to update both its site design and the processes of creating and maintaining the content that drives customer interactions. After reviewing the existing Web site and the airline's requirements for managing content in its component forms, Documentum Consulting proposed a site design that would leverage the underlying content repository structure. The scalable Documentum content repository and related content management capabilities have contributed significantly to the positive experience of the airline's customers since the launch of the new Web site.
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