| Publisher | BMC Software | ||
|---|---|---|---|
| Format | 344.9KB PDF, requires Acrobat Rdr 5 | Date added | 26 Jan 2005 |
| Topics | ROI - TCO, Asset Management | ||
| Downloads | 139 | ||
IT assets have high turnover and mobility, often outpacing an IT organization's ability to effectively track them. Most organizations also struggle with fragmented discovery tools and a lack of automated asset controls, which further compounds the problem. In order to manage asset issues, such as total costs, utilization, and software license compliance, companies need a solution that enables them to effectively manage the relationship of their IT assets to contracts, costs, and the needs of the business throughout the entire lifecycles of the assets. This paper explores the need for an IT Asset Management and Discovery Solution, the criteria for that solution, and how BMC Software's Asset Management and Discovery Route to Value provides a solution that fits that criteria.
Related white papers
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
Virtualised Web Hosting featuring the Quad Core AMD Opteron Processor
This short video profiles the role that AMD plays within Rackspace's 40,000 servers across the globe, with virtualised web hosting that delivers energy savings and flexible, scalable ease-of-use.
Responding quickly to changing markets: Anticipate, Adapt, Excel
Market change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have one distinct...
PeopleSoft Case Study: University of Florida
The University of Florida needed the combination of a pure internet architecture and a powerful integrated development environment to connect a heterogeneous collection of platforms, improve system performance, build portal...



