| Publisher | RightNow Technologies | ||
|---|---|---|---|
| Format | HTML & PDF | Date added | 01 Mar 2005 |
| Topics | Sales Force Automation, CRM Software, Customer Support Services, Business Management | ||
| Downloads | 71 | ||
Do you know how to stop customer churn? Although most business leaders say they are devoted to loyalty, their management systems and budgets don't back that up, according to new CRMGuru.com research. Yet, loyalty experts agree that it is more cost-effective to retain customers than to acquire them. In this white paper you will learn how customer retention can help you grow your business.
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