| Publisher | University of Athens | ||
|---|---|---|---|
| Format | 65.6KB PDF | Date added | 17 Jul 2002 |
| Topics | Performance Budgeting and Management, Procurement and Sourcing, Enterprise Architecture | ||
| Downloads | 14 | ||
The right of citizens to high-quality e-Government services makes one-stop service offerings an essential feature for e-Government. Offering one-stop services presents many operational implications; an one-stop service provision (OSP) architecture is needed that, by means of a layered approach, provides facilities to refer to, invoke and combine e Government services in a uniform way, in the context of cross-organisational workflows. This paper presents an abstract layered OSP architecture, identifies some major enabling technologies and briefly discusses those two issues.
Related white papers
Building the Business Case
Business cases are arguments for or against making a specific decision based on economic considerations. They are tools for decision-making. A business case describes the economic consequences of a business...
The State of the Art in Finance
Benchmarking is an important tool that finance organizations use to stay competitive. It allows them to determine the value of adopting best practices and changing business processes. To assess the...
9 Critical Reasons to Automate Performance Management
More and more, small and mid-sized companies are enjoying huge time and cost-saving benefits from automating their performance management and review processes. Isn't it time your company enjoyed the...
HP Trade-In Program for Government, Health, and Education
This HP Program Brief introduces a technology trade-in program for federal, state, and local government bodies. The HP Trade-In Program offers government agencies the highest market values for their aging...
Corporate Performance Management Solution Enhances the Eyes and Ears of Police Force
Israel Police is regarded as one of the most progressive, best-trained, and most dedicated forces in the world, with approximately 27,000 officers spread over six districts, 17 sub-districts, and some...
Business Process Management II: Best Practices of Boeing and UPS
This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from functional-based to...
Business Process Management at Air Products and Chemicals Inc.
Air Products and Chemicals Inc. (APCI) has different processes in various areas of the world, and its ongoing attempt to converge and simplify these processes involves 19,900 employees in 30...

