Information and communication technology (ICT) is a fundamental vehicle of how modern societies to function. Effective exploitation of ICT opportunities should help the countries in the ESCWA/Arab region achieve economic growth, competitiveness and prosperity, and transforming developing societies into information and knowledge based societies. These goals can only be achieved national governments adopt a modernization programme to bring the public services into the 21st century through the effective use of ICT technologies by all the government departments. E-government is an enabler to achieve such modernization programme. This paper advocates that an e-government programme is a long-term programme of change to capitalize modern ICT technologies.
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