Credit Suisse Financial Services is a leading provider of comprehensive financial services in Europe and other selected markets. As with most players in the banking industry, Credit Suisse was under increasing pressure to cut costs. Corporate sourcing has become a focal point for cost savings within the bank. Credit Suisse was looking for a way to cut overall costs, especially for major purchases (e.g., desktop computers) and high volume, repetitive purchases (e.g., office supplies, copier paper). IBM Business Consulting Services recommended an e-auctions solution to address Credit Suisse's sourcing needs. Because this was a relatively new technology for Credit Suisse, IBM offered to provide e-auctions on demand. Credit Suisse would pay on a per auction basis, at a fixed price per auction.
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