Based in Nottingham, Boots Group PLC (www.boots-plc.com) is the United Kingdom's largest pharmacy and health and beauty retailer and one of its best known brands. With retail competition intensifying, Boots needed to refocus on its core retail operations, improve the efficiency of store operations and thereby strengthen its brand. Boots engaged IBM to design, deploy and manage a new set of in-store systems and processes employing the IBM On Demand Workplace solution.
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