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Management Toolkit

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Services Science: A New Academic Discipline?

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32 out of 50 users found this white paper useful


Publisher IBM
Publisher Registration Direct Access
Topics Performance Budgeting and Management, Human Capital Management Date added 06 Oct 2004
Downloads 16 Format 661.7KB PDF, requires Acrobat Rdr 5

From a technology perspective, the combination of enormous computing capacity, ubiquitous network connection, and emerging technical standards are making possible practical solutions to formerly intractable business problems. For businesses, the need to grow revenue in a time of globalized opportunity, competition and shortened product cycles (caused primarily by the unrelenting march of commodification) has moved interest in information technology from a potential cost-reducer and productivity-enhancer to full-fledged partner in the remaking of companies.

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