As more and more business is conducted via the Web, high-performance, 100-percent-reliable application transactions become mission-critical, not only to success but to survival. This paper describes an application transaction-centric approach to monitoring and managing the application infrastructure used to provide high-performance, highly reliable online solutions. This approach starts by looking at the application transaction from an end-user perspective and delivers insight by selectively drilling down to uncover the cause of poor performance.
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