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Deutsche Telekom Taps SAP Learning Solution to Drive Efficiencies Across the Enterprise

PublisherIDG (International Data Group)
Format PDFDate added16 Mar 2009
Topics Courseware
Downloads36

This study reviews Deutsche Telekom's adoption of SAP Learning Solution. It discusses the reasons for product adoption, the decision makers' vendor evaluation process, implementation, costs, usage, satisfaction, and future plans for the system. Deutsche Telekom will use SAP Learning Solution on an enterprisewide level to train approximately 250,000 employees. In 2001, the company established the strategic goals of improving and enhancing the application of self-directed, media-supported learning. Education and professional development at Deutsche Telekom is managed primarily by Telekom Training (TT), which resides in the company's corporate offices and is a resource shared by all four major business units. Like other telecommunications companies, Deutsche Telekom has used electronic training in one form or another for more than 20 years. The company has a centralized e-learning group of 30 staff members, of which 15 build custom courseware.

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