| Publisher | American Society for Training & Development | ||
|---|---|---|---|
| Format | Date added | 18 May 2009 | |
| Topics | Learning Management Systems, Online - Distance Education | ||
| Downloads | 43 | ||
This case study describes how Canon USA worked with competing suppliers to create a user-friendly e-learning program for its sales force. Walter is a personable fellow and modest, too. Officially, Walter is a "LearningAgent," a training mascot who walks and talks users through courseware via streaming technology. The concept was created by Learn2 Corporation, a company now owned by Learn.com. The e-learning provider customized Walter as Canon's own interactive spokesperson and is one of five agents Canon uses to provide an instructor-led training approach to e-learning. LearningAgents operate on Learn.com's CourseMaker Studio authoring software, but can be integrated into web-based courses authored in other tools.
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