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Enterprise applications Toolkit

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Uncommon Practice: What Leading Companies Do to Build Customer Loyalty

PublisherForum
Format482.5KB PDF, requires Acrobat Rdr 5Date added27 May 2004
Topics CRM Software
Downloads17

Every day countless companies miss their opportunity to build profits. The opportunity is there, but they don't grab it. A research suggests because these companies do not act on the right issues, they fail to build profits. However, exemplary companies know how to build profits by delivering a branded customer experience. They deliberately and relentlessly drive specific actions in six key areas of business practice, which are detailed in this article.

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