| Publisher | RightNow Technologies | ||
|---|---|---|---|
| Format | PDF, requires Acrobat Rdr 5 | Date added | 01 Sep 2004 |
| Topics | CRM Software, Call Center - Contact, Sales Force Automation | ||
| Downloads | 49 | ||
Customers, after all, are your most important assets. Discover how to rethink your CRM processes from the outside in, and evolve your current CRM projects around a customer centric strategy. This white paper from the Yankee Group explains how Customer Lifecycle Care is a key driver for improved CRM performance, ensuring every touchpoint is effectively leveraged to produce maximum business value.
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