| Publisher | Siebel Systems | ||
|---|---|---|---|
| Format | Webcast | Date added | 18 May 2009 |
| Topics | CRM, Upgrades and Migration | ||
| Downloads | 316 | ||
By understanding the upgrade process and following some basic best practices associated with each step, you can achieve a smooth upgrade to the latest Siebel solution. This webcast explains the checklist of steps and how to run each step of the upgrade process. It also provides best practices, tips, and tricks around executing each upgrade step, critical success factors for upgrade planning and the latest upgrade tools and resources.
Related white papers
CRM without Workflow is not CRM: How to Maximize Sales and Service Productivity
Workflow enables businesses of all sizes to realize the enormous benefits that were previously only available to large budgeted enterprise-level organizations. Since there are multiple vendors offering hosted CRM applications,...
Marks & Spencer: Customer Relationship Management Solution
The client Global retailer Marks & Spencer wanted to turn its already strong customer service operation into a highly efficient system for responding quickly and effectively to customer. A collaborative...
SAP Brings Clarity to Indigo Lighthouse
Indigo Lighthouse is a contact lens outsourcing service. Indigo faced problem in handling requirements across its call center and distribution facility. Indigo Lighthouse selected ROC to implement a CRM and...
What Time Is It? It's CRM Time!
What is all this hype about CRM? Who really needs it? Well, the hype stems from the promises of greater customer tracking and loyalty which are offered by many CRM products...
Learn About the First Hosted CRM Solution Just for Financial Services
Hosted CRM solutions can play a vital role in your overall CRM strategy. But plain vanilla CRM with expensive customizations will not take your company where it needs to go....
Horizon Healthcare Services Enters a New Era in Customer Service With Siebel CRM
Horizon Healthcare Services, Inc. (Horizon), headquartered in Newark, is New Jersey's largest health insurer. Faced with a growing member population and increasing competition, Horizon realized that it needed to upgrade...
Infonet Improves Order Management Efficiency and Customer Satisfaction With Siebel Communications
Infonet Services Corporation provides global data communications services to multinational corporations. Looking for a way to efficiently scale its business to keep pace with market growth, Infonet decided to automate...



