Bloodsource is a community-based, not-for-profit blood bank. With thousands of patients depending on the safe, timely delivery of Bloodsource's blood products, maintaining effective communications across the organization was critical. However, Bloodsource's existing telephony equipment fell far short of meeting its communications requirements. Bloodsource decided to move to an IP telephony platform and selected the Cisco CallManager Express solution. The Cisco CallManager Express solution enables small businesses and branch offices to deliver data, voice, and telephony management services over a single, router-based platform. It provides a rich telephony feature set and uses the wide array of voice capabilities that are available in Cisco IOS Software.
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