To handle competition in deregulated markets, utilities must change and adapt their business processes. The SAP for Utilities set of solutions provides powerful energy sales and billing capabilities that help utilities serve their commercial and industrial customers in these competitive markets. SAP for Utilities handles the entire sales and billing cycle, from campaigns to complex billing and invoicing. SAP for Utilities helps you to meet these challenges with energy sales and billing functions that allow you to handle the complex needs of commercial and industrial customers in competitive, deregulated markets.
Did you find this white paper useful?
27 out of 50 users found this white paper useful
Related white papers
Accenture and Essent Transform Knowledge Into Ability With Pioneering Day-in-a-Life Simulation
Essent is a multi-utility group active in the electricity, gas, heat, cable/telecommunications and environment/waste processing sectors, with a local market covering the southern, northern and eastern regions in the Netherlands....
Webcast: mySAP Customer Relationship Management (mySAP CRM)
Join this webcast gives insights of industry consultants, SAP experts, and SAP customers who are taking full advantage of mySAP CRM to create the foundation for superior customer relationship management.
The Evolution of CRM
The world of e-commerce is changing daily. Virtually limitless technological advances and choices, increasingly sophisticated consumers, and more intense competition define today's e-business economy. In their quest for new customers,...
Defining A Successful CRM Environment
It must be understood that at its core, CRM is more than just a set of technologies: it is a process. This fact will be of significant importance to Information...
Guidelines for Implementing eCRM Solutions
What is the value of a customer? Or conversely, what is the value lost when a customer defects? If a supermarket loses just one customer a day, who spends $50...
Dynamic Personalization: The New Landscape for SIM Card Enabled Wireless Communications
The white paper defines the evolving role of SIM cards and SIM card technology in dynamic personalization, and describes how P-CRM can be extended to leverage and interact with SIM...
Handheld Computing Optimizes CRM (Palm)
Customers today expect rapid, personalized service in all interactions with a company. Handhelds enable sales, service and other frontline staff to meet these expectations even when they are mobile. Handhelds provide...
