As the communications landscape continues its tumultuous evolution, service providers (SPs) are recognizing the critical need to implement a robust and flexible convergent charging component within a consolidated business support system (BSS). The same technological breakthroughs, which offer SPs exciting new revenue streams through expanded service offerings present daunting and often insurmountable challenges to legacy billing systems. This paper identifies and analyzes the key business and technical drivers that comprise a mandate for a new charging and billing architecture and strategy, as well as describing HP's answer to these challenges - the HP Convergent Charging solution.
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