Hosted CRM solutions can play a vital role in your overall CRM strategy. But plain vanilla CRM with expensive customizations will not take your company where it needs to go. This web seminar explains how the exciting newly hosted CRM offering can help you better manage your client relationships. This web seminar also explains how you can use the solution to extend the reach of your CRM strategy.
Related white papers
The Evolution of CRM
The world of e-commerce is changing daily. Virtually limitless technological advances and choices, increasingly sophisticated consumers, and more intense competition define today's e-business economy. In their quest for new customers,...
Why Timing is Everything
This white paper emphasizes the importance of well-executed customer relationship management.A recent national telephone survey conducted by Primus with 500 adults who have Internet access asked what they considered to be...
Cincom Encompass® CTI in the Call Center
CTI, simply stated, is the discipline of bringing your phone system together with your customer data and computer network by utilizing computer-based intelligence and software applications. This intelligence enables you...
Defining A Successful CRM Environment
It must be understood that at its core, CRM is more than just a set of technologies: it is a process. This fact will be of significant importance to Information...
Guidelines for Implementing eCRM Solutions
What is the value of a customer? Or conversely, what is the value lost when a customer defects? If a supermarket loses just one customer a day, who spends $50...
IP Voice Communications in a Customer Relationship Management Environment
In the near future, we will likely see the maturity of a true global e-business economy where a significant volume of business-to-business and business-to-consumer communications and commerce takes place via...
Dynamic Personalization: The New Landscape for SIM Card Enabled Wireless Communications
The white paper defines the evolving role of SIM cards and SIM card technology in dynamic personalization, and describes how P-CRM can be extended to leverage and interact with SIM...

