| Publisher | SAP | ||
|---|---|---|---|
| Format | PDF, requires Acrobat Rdr 5 | Date added | 07 Jan 2005 |
| Topics | ERP, CRM | ||
| Downloads | 321 | ||
The client is Siemens AG based in Germany. The key challenge was to improve the quality and efficiency of human resources services. The solution and services offered were Employee interaction center (EIC), based on mySAP ERP Human Capital Management (mySAP ERP HCM) and mySAP Customer Relationship Management (mySAP CRM). The key benefits were ability to easily process inquiries and incoming orders, speedy completion of employee orders and inquiries, higher service quality.
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