The main theme of this paper is that e-Government, efficiently and purposefully implemented, can be an important tool for deep institutional reform in the public and private sectors, for civil service reform, for greater efficiency in the provision of public sector goods and services and in government procurement. E-Government - as a major instrument for achieving "good governance" - accompanied by important investments in MICT can be an important source of productivity growth and economic growth along with economic development and democracy in the region.
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